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3.5.1 The institution identifies college-level general education competencies and the extent to which graduates have attained them. (College-level competencies)
✔ Compliance Partial
Fayetteville Technical Community College (FTCC) is in compliance with this comprehensive standard. The College identifies and correlates college-level competencies with ongoing assessment activities of all educational programs. The College measures and fully assesses each competency on a yearly basis according to predetermined criteria agreed upon by academic faculty members. Evidence of attainment by graduates is readily available through findings reported in WEAVEonline® (the College’s assessment management system).
FTCC has long identified general competencies for its graduates. Since spring 1989, the Board of Trustees has annually reviewed the General Competencies for Graduates document as part of the strategic planning process. In September 2008, the College presented the Board of Trustees with a revision that better defines the underlying college-level competencies within the general education core. This core is composed of a minimum of 15 semester hours of academic credit and includes study in the areas of humanities and fine arts, social and behavioral sciences, natural sciences and mathematics, and English composition. The revised competencies, attained through the successful completion of related coursework, fully support graduate success in the workplace, facilitate the learning of technical skills, ease the transition to institutions of higher learning, and enhance quality of life regardless of the certificate, diploma, or degree obtained.
Prior to 2008, FTCC assessed college-level competencies through program reviews, course evaluations, exit surveys, employer satisfaction surveys, performance on licensure exams, the strategic planning process, and the North Carolina Community College System (NCCCS) critical performance factors. These eight Critical Success Performance Factors, are a legislatively mandated assessment required of all North Carolina community colleges. FTCC college performance data is annually extracted from the report and used for quality improvement activities. FTCC publishes the Critical Success Factors report on the Institutional Effectiveness and Assessment web page as well as in the institution’s Planning Guide and in each update of the College’s Strategic Plan.
In January 2008, the College determined that a more focused strategy was needed to enhance the assessment of college-level competencies. This strategy began with the formation of the initial Ambassadors of Assessment (AOA) Team whose responsibilities included researching the assessment protocol of various two- and four-year institutions to develop a model that would best fit FTCC. The co-chairs of the AOA team, along with the Director of Institutional Effectiveness and Assessment, developed a Plan for Assessing Core Competencies in the summer of 2008. The co-chairs of the AOA team and the Director of Institutional Effectiveness and Assessment presented the plan to College administrators who approved it for the 2008-2009 academic year. All academic units are involved in the assessment of the general education core competencies. To facilitate college-wide assessment, the College has a website dedicated to assessment including the process.
The detailed description of the five core competencies can be found in the WEAVEonline® assessment management system. This system is the cornerstone of ongoing quality improvement activities at FTCC. The completed report for 2008-09, found under Curriculum Programs-Gen Ed Competencies in WEAVEonline®, illustrates the thoroughness of the assessment protocol. A summary of the 2008-09 findings and related action plans is provided in the 2008-09 Assessment Matrix for General Education Core Competencies.
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